Deliveries
Artisan Brew Town LTD charges are calculated on the total weight of your order (inclusive of packaging) and destination in Ireland. In order to minimise domestic shipping costs, we ship by Fastway Couriers (estimates below). Please note when choosing your Shipping Destination that deliveries will require a signature.
Domestic Shipping Options:
Standard Shipping in Ireland: €7.50 (FREE for orders over €25)
Standard Shipping in the UK: €15 (FREE for orders over €100)
Delivery in Ireland will be made within 21 days from shipping, though it is usually 1-2 business days. If the stock is not available there may be a potential delay and we will keep you informed. Delivery for the rest of the world will be within 28 days, and while it is usually quicker shipping times can vary from country to country.
Returns
If you feel your purchase is not suitable we will accept it back providing it is in the original packaging and fit for re-sale.
Please note:
- Sales of discounted items are final and cannot be returned or exchanged unless the goods are faulty.
- Returned items must have no visible signs of wear or use.
Please note that you will be responsible for the cost of returning the goods to us. For your protection and convenience, we recommend that you use a recorded delivery service. All items you wish to return have to be received by us within 10 weekdays of receipt of delivery. Please note that all relevant packing slips and other documents should accompany the product on its return to Brew Town. Once this procedure has been adhered to and the goods are returned in their original packaging and fit for re-sale, you will then receive a full refund. Please note, refunds can take up to 30 days to appear on your credit card.
You can also return items to Brew Town cafe free of charge within 20 days of receipt of your purchase or order. Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item to us in its original condition, unused, in its original packaging along with a valid receipt/proof of purchase.
Please note that food items like coffee (whole-bean or ground), milk, tea, chocolate, etc. can not be returned, refunded or exchanged.
Once we have received the returned item(s) we will consider the condition of the goods being returned before authorizing refunds or exchanges (Exchanges are available in-store only).
Faulty Goods
The products sold via this website have been manufactured to comply with statutory legal requirements and the relevant safety standards. All products are covered by a manufacturer’s warranty of 6 months for defects in manufacturing or material. If a product you have purchased has a fault and is covered by this warranty we will repair or replace the item for you and cover the carriage costs. However, if a fault has occurred through misuse, accidental damage or excessive wear and tear then all carriage and repair costs will be borne by you. We value your custom and we endeavour to resolve all queries as quickly as possible. Your statutory rights are not affected.
Privacy Policy
Artisan Brew Town LTD will endeavour to keep your personal details private and secure. We will not sell, or share your personal details with third parties, except in so far as is strictly necessary to process your order (this may include clearance of payment and delivery instructions to couriers). We only make use of any telephone contact details in relation to your immediate order or enquiry, and will not use these for any subsequent unsolicited promotional or marketing activity. We may contact you via e-mail with future offers or information.
Safe Shopping Guarantee
We take your credit card security very seriously at Artisan Brew Town LTD that’s why we NEVER see or store your credit or debit card details when you make a purchase on our website. All card payments are encrypted and sent to our payment provider Stripe in realtime who connect with your bank and authorise your payment. Stripe is a secure PCI compliant payment gateway who use the highest level of security and Anti-Fraud technologies to process our payments securely.
Terms & Conditions
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.
Warranty Disclaimer This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Artisan Brew Town LTD disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Artisan Brew Town LTD does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Artisan Brew Town LTD does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
Artisan Brew Town LTD shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Artisan Brew Town LTD has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that an Artisan Brew Town LTD product is mistakenly listed at an incorrect price, Artisan Brew Town LTD reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Artisan Brew Town LTD reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Artisan Brew Town LTD shall issue a credit to your credit card account in the amount of the incorrect price.
Terms Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Artisan Brew Town LTD without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability and Indemnification, shall survive any termination.
Notice Artisan Brew Town LTD may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to Artisan Brew Town LTD.
Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Artisan Brew Town LTD or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.
Participation Disclaimer Artisan Brew Town LTD does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Artisan Brew Town LTD is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Artisan Brew Town LTD reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to Artisan Brew Town LTD in its sole discretion.
Indemnification You agree to indemnify, defend, and hold harmless Artisan Brew Town LTD, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable solicitors’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Links to other sites
This Site will include links to other Internet sites, including those of other businesses, where other terms and conditions will apply. We will not be liable for any content on these sites or any of your dealings with the businesses that may operate them.